This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Lali Silver Jewellery (“we”, “us”, or “our”).
 

Section 1 – What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to gain insights into your browser and operating system.

With your permission, we may send you marketing emails about our store, new products, and other updates.
 

Section 2 – Consent

How do you give consent?

By providing your personal information to complete a transaction—such as placing an order, verifying your credit card, arranging delivery, or initiating a return—we take this as implied consent to use your information for that specific reason.

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If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.

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How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued use or disclosure of your information, at any time by contacting us at:

📧 hello@lalisilver.com

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Section 3 – Disclosure

We may disclose your personal information:

• If required to do so by law.

• If you violate our Terms of Service.

• In the case of legal proceedings or investigations.

• To protect our rights or the safety of others.

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Section 4 – Hosting and Data Storage

Our store is hosted on Wix, which provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored securely on Wix’s data storage systems and databases, protected by industry-standard firewalls and encryption protocols.

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Section 5 – Payments

If you use a direct payment gateway to complete your purchase, your payment information is processed securely in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

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All direct payment gateways comply with PCI-DSS standards, which are managed by the PCI Security Standards Council—a joint effort of brands like Visa, MasterCard, and American Express.

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Your credit card data is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

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Section 6 – Third-party Services

Third-party providers used by us will only collect, use, and disclose your information as necessary to perform the services they provide.

However, some providers (e.g. payment gateways, logistics partners) have their own privacy policies. We recommend reviewing their policies to understand how your personal information may be handled.

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Please note that certain providers may be located in different jurisdictions. If your transaction involves their services, your data may be subject to foreign laws (e.g. U.S. Patriot Act).

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Once you leave our store’s website or are redirected to a third-party site, this Privacy Policy no longer applies.

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Section 7 – Links

Links on our store may direct you to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

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Section 8 – Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

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If you provide credit card information, it is secured via SSL technology and encrypted using AES-256.

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Section 9 – Your Rights under POPIA (South Africa)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal data we hold about you.

• Correct or update any of your personal information.

• Request deletion of your personal data.

• Object to the processing of your personal data for direct marketing.

• Lodge a complaint with the Information Regulator.

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You may exercise these rights at any time by contacting us at:

📧 hello@lalisilver.com
📍 Lali Silver Jewellery, Shop 10B, Parkview Centre, Tyrone Ave, Parkview, Johannesburg, South Africa

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Section 10 – Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

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Section 11 – Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you via email or a prominent notice on our website.

Questions?

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For any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact:

📧 hello@lalisilver.com